Download free white paper.
The question we hear most often from brands interested in launching a loyalty program or refreshing an existing (and underperforming) one is, "How do I actually create loyalty with my loyalty program?" In this white paper, 89 Degrees' Partner and VP of Strategic Marketing Services, Jeff Caplan explores the key elements that should be applied to create loyalty programs that result in active, loyal customers:
● Show some understanding
● Motivate the outcomes you seek
● Keep customers engaged through good communication
● Show appreciation
● Keep it easy